About the Contributors
Preface
Chapter
1. THE PHILOSOPHICAL HERITAGE OF STUDENT AFFAIRS—Stanley Carpenter
1. What Is Philosophy?
The Three Great Questions of Philosophy
-Ontology
-Epistemology
-Axiology
Educational Philosophy
2. Major Philosophical Schools
Idealism
Realism
Neo-Thomism
Pragmatism
Existentialism
A Brief Philosophical History of Higher Education
Twentieth Century Philosophical Influences on U.S. Higher Education
Educational Philosophy and Student Affairs
The Student Personnel Point of View (1937)
The Student Personnel Point of View (1949)
Student Development
The 1987 National Association of Student Personnel Administrators (NASPA) Statement
The “Reasonable Expectations” Statement
The “Student Learning Imperative” (SLI)
Principles of Good Practice
Powerful Partnerships
Learning Reconsidered
The Search for a Student Affairs Philosophy Goes On
Choice and Responsibility
Building a Personal Philosophy of Student Affairs
References
2. STUDENT AFFAIRS: AN HISTORICAL PERSPECTIVE— Audrey L. Rentz & Mary Howard-Hamilton
Introduction
Colonial Higher Education (1636–1780)
The Plurality of Higher Education Institutions (1780–1865)
An Overview
Curricular Innovations
Women’s Participation in Higher Education
The Beginnings of Black Institutions
Antecedents of Student Personnel Work
A Period of Intellectualism (1855–1890)
The Pioneer Deans (1870–1920)
The Emergence of Student Personnel and Its Associations (1916–1936)
The Student Personnel Point of View (1936)
The Student Personnel Point of View (1949)
Student Personnel Practice
Student Development
The Move toward a Developmental Perspective: COSPA
The T.H.E. Project
The 1987 NASPA Statement
Student Development Practice
Focus on Student Learning
References
3. FROM ADMISSIONS TO ENROLLMENT MANAGEMENT—Don Hossler
Admissions—Then and Now
The Roles of Admission Officers
The Admissions Officer as Gatekeeper and Salesperson
The Emergence of the Admissions Field
The Admissions Officer of Today
Enrollment Management—Origins and Ideas
The Changing Admissions Context
Defining Enrollment Management
The Evolution of Enrollment Management
Enrollment Management—The Concept
Resource Dependency Theory
Systems Theory
Revenue Theory
Revenue Maximization
Enrollment Management as Courtship
Rankings and Students as Institutional Image and Prestige
Enrollment Management—The Process
Planning and Research
Attracting Applicants and Matriculants
Influencing the Collegiate Experience
Orientation and Enrollment Management
Academic Advising and Enrollment Management
Course Placement and Enrollment Management
Student Retention and Enrollment Management
Academic Support Services and Enrollment Management
Career Services and Enrollment Management
Other Roles of Student Affairs in Enrollment Management
The Faculty Role in Enrollment Management
Organizing for Enrollment Management
The Enrollment Management Division
The Enrollment Management Matrix
Student Affairs in the Enrollment Management Framework
Ethical Issues in Enrollment Management
Recruitment Practices
Standardized Tests and Admissions
Merit-Based Campus Financial Aid
The Impact and Uses of College Rankings
Electronic Technology in Enrollment Management
The Preparation and Training of Enrollment Managers
Enrollment Management Resources on the Internet
References
4. ACADEMIC ADVISING—Eric R. White & Marie J. Lindhorst
Introduction
History of Academic Advising
Definitions of Academic Advising
Administrative and Organizational Structures
The Use of Technology in Academic Advising
Online Technology Resources
Current Issues in Academic Advising
Understanding Students
Educational Objectives and the Assessment Student Learning Outcomes
Informing Practice with Theory and Research
References
5. CAREER SERVICES—Lisa Severy
Introduction
History
Placement
Career Planning
Purposes and Goals
Administration and Organizational Structures
Organizational Models
Reporting Structure
Funding
Types of Services
Career Counseling and Vocational Assessment
Career Counseling
Computer-Assisted Career Guidance Systems
Career and Life Planning Classes
Information Resources
Experiential Education Programs
On-Campus Recruiting and Career Fairs
Technology
Consortia
Qualifications for Career Services Employment
Challenges and Opportunities
References
6. COUNSELING CENTERS—Naijian Zhang, Irvin W. Brandel, & Vicie Ann. McCoy
Introduction
History
Definition
Mission, Goals, and Purposes
Administration and Organizational Structure
Administration
Financial Support
Physical Facilities
Technology
Programs and Services
Range of Services
Types of Problems
Staffing
Models
Professional Development
Entry-Level Qualifications
Role and Application of Student Development Theory and the Student Learning Imperative
Issues and Trends of the Tweny-first Century
Issues
Trends
Technology Resources
References
7. STUDENT CONDUCT—John Wesley Lowery
Introduction
History
Definition, Purpose and Scope of Student Conduct
Authority to Discipline and the Student-Institutional Relationship
Extent of Institutional Jurisdiction
Due Process
Constitutional Protections of Student Rights
Student Misconduct: Sources and Responses
Conflict of Resolution
Administration and Organization
Roles and Functions of Student Affairs Professionals in Discipline
The Nature and Scope of Campus Judicial Systems
The Management of Disciplinary Records
Student Conduct and Student Development Theory
Current Issues in Student Conduct
Balancing Legal Rights and Educational Purposes
Demands for More Supervision of Students
Ongoing Concerns about Academic Misconduct
Disciplinary Counseling
First Amendment Issues
Professional Associations
Entry-Level Qualifications
Technology
The Future of Judicial Affairs
The Changing Legal and Legislative Environment
The Continuing Need for Program Evaluation
The Search for Common Values
The Profession and Discipline
Student Discipline, the Core Curriculum, and Liberal Education
References
8. MULTICULTURAL AFFAIRS—Bettina C. Shuford
Culture and Multiculturalism
The Blessings and Challenges of Inclusion
Racial/Ethnic Minorities: Diversity Within Underrepresented Ethnic Groups
The History of Underrepresented Ethnic Groups in American Higher Education
African-Americans
Asian Pacific Americans
Latino Americans
Native Americans
Summary
Minority Student Services and Multicultural Affairs
Historical Overview
Expansion of Services
Biracial/Multicultural Students
Lesbian, Gay, Bisexual, Transgender Students (LGBT)
International Students
Religious Diversity
Adult Students
The Roles of Multicultural Affairs Offices and Centers Today
Missions
Professional Standards
Administration and Organization Structure
Organization Structure
Administrative Role
Programs and Services
Staffing
Professional Development
Professional Associations
Conferences
Journals
Multicultural Affairs Technology
Interactive Websites
Alternative Modes of Service
Marketing and Communication
Online Diversity Resources
Student Development Theory and Student Learning
Challenges Facing Multicultural Affairs in the Future: Issues and Trends
Conclusion
References
9. ORIENTATION—Wanda I. Overland, Audrey L. Rentz, & Margaret L. Sarnicki
Introduction
History
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